By virtue of compliance with Law 34/2002, of July 11,Services of the Information Society and Electronic Commerce, we inform you:

  1. Object

Art. 10 LSSI: www.zoleam.com is an internet domain of ownership of DOMUS VETTONIA, S.L. with Registered Office at C / Veleta 4, Colmenar Viejo, 28770 Madrid, Spain, CIF nº B-84483742. The company is registered in the Mercantile Registry of Madrid, volume 000, folio 000, 1st inscription with sheet SA-00000.

For the purposes of this document, the contact telephone number is 618437870 and contact email is info@domusvettonia.es

This Legal Notice regulates the use of said domain.

The use of this website implies acceptance by the User of the conditions of use included in this Notice as also our policies on ‘Data Protection and Privacy’ and ‘Cookies use policy’ (delete if cookies are not used). If that certain content services and / or tools offered through of this “Portal” require particular conditions of the application. These will be made available to the User.

On the other hand, DOMUS VETTONIA, S.L. warns that both contents and services of this web page as their own terms of use, can be modified without notice previous.

  1. Conditions of use.

The User agrees that, in the sections in which it is you need to register to access them, facilitate truthful, accurate and complete information about your identity. Also I know undertakes to keep updated the personal data that could be provided to the owner of the domain, therefore, unique responsible for falsehoods or inaccuracies that you make.

It is reported that in case of being a minor, you must obtain the permission from their parents, guardians or legal representatives to be able access the services provided. DOMUS VETTONIA, S.L. I dont know liable in the event that the data on this subject is inaccurate or false.

The “portal” can only be used for legal purposes therefore the user agrees to make lawful and honest use of the portal and in accordance to these General Conditions of Use, Not to use the services of the “portal” to carry out activities contrary to the Spanish legislation, morality and public order, assuming user party all liability for damages in front of the domain owner or third parties that may derive from illegal or not permitted practices among others and by way of example and non-limiting:

  • Perform without prior consent by the owner of the domain any manipulation or alteration of this page, not assuming the domain owner no responsibility that could be derived from said manipulation or alteration by third parties
  • Perform any act that may damage, disable, overload, or deteriorate the Portal and services and / or prevent normal use and use by Users
  • Enter and / or use computer programs, data, files defective, viruses, malicious code, computer equipment or telecommunications or any other, regardless of its nature that may cause damage to the Portal, in any of the services, or in any assets (physical or logics) of the domain owner’s information systems
  • Violate the rights of third parties to privacy, their own image, data protection to secrecy in communications, to intellectual and industrial property.
  • Hide and falsify the origin of email messages
  • Using false identities, impersonating others in the use of the Portal or in the use of any of the services
  • Reproduce, distribute, modify or copy the content of this page, unless you have the authorization of the owner of the domain or is legally authorized.
  • Transmit to unauthorized third parties the User names and the access codes

DOMUS VETTONIA, S.L. does not respond from the LINKS to others Third-party Internet pages and their existence does not imply that DOMUS VETTONIA, S.L. approve or accept its content and services. These others Web pages are not controlled by DOMUS VETTONIA, S.L. neither covered by this Privacy Policy. If you access other web pages using the links provided, the operators of

These websites may collect your personal information. Make sure which is in accordance with the Privacy Policies of these third parties web pages before providing any type of personal information.

In general, the domain owner excludes her responsibility for damages of any nature and nature that could derive from the use of the website, as well as damages and damages derived from the infringement of property rights Intellectual and Industrial on the part of the users and / or the lack of truthfulness, accuracy, and timeliness of the content, nor can they be held responsible for the interruption of the service, inadequate operation or inability to access the service.

The domain owner will not be responsible for damages caused by the presence of viruses or any other harmful software that may cause alterations in the User’s computer system.

The website, including but not limited to, its programming, designs, logos, text and / or graphics are the property of the provider or, where appropriate, have a license or express authorization from the authors.

Regardless of the purpose for which they were intended, total or partial reproduction, use, exploitation, distribution and marketing, in any case requires prior written authorization from the domain owner.

The user agrees not to carry out any act against the author’s intellectual or industrial property rights.

The provider expressly authorizes third parties to directly redirect to the specific contents of the website, and in any case must redirect to the provider’s main website.

  1. Use of cookies

DOMUS VETTONIA, S.L. As the owner of this website, you declare that you use automatic information collection procedures to save the registration of the Users who visit your website. Click here to access our cookie use policy.

  1. Data protection

You can consult our policy on personal data protection in the following section: Data protection policy on our corporate website; www.zoleam.com

  1. Applicable law

These Conditions will be governed at all times by the provisions of Spanish legislation.

RETURNS

Returns of defective products.

En los casos en que Usted considere que en el momento de la entrega el producto no se ajusta a lo estipulado en el Contrato, deberá ponerse en

In the cases in which you consider that at the time of delivery the product does not comply with the provisions of the Contract, you must contact us through our email info@domusvettonia.com, providing the product data, thus As for the damage it suffers, in some cases we will request a photo of the damage be sent to us.

Upon receipt of the notification, we will contact you to inform you of how you should proceed, and by which courier agency you should do so. The item to be returned must be properly packaged for return.

Once the merchandise to be returned is received, we will carefully examine the returned product and we will notify you by e-mail within a reasonable period of time if the return or replacement is appropriate (if applicable). The return or replacement of the item will be made as soon as possible and, in any case, within 7 days after the date on which we send you an email confirming that the return or replacement of the non-compliant item is appropriate.

In the event that the product or products cannot be substituted, the amounts paid for those products that are returned, due to some defect or defect, when it really exists, will be fully reimbursed, including the delivery costs incurred to deliver the item. and the costs you would have incurred to return it to us.

The return will be made on the same credit card that was used to pay for the purchase.

Products modified or repaired by the client or any other person not authorized by the supplier are also excluded from the guarantee.

Return or exchange of item

If you simply are not completely satisfied with your purchase, and the products are not defective, please send an email to info@domusvettonia.com, and then return the item or items to us in their original condition within 14 days of receipt. The shipping costs that the customer incurs for the return will not be refunded.

The reimbursement of the amounts paid will be made through the payment method used in the purchase.

Liability and disclaimer

The photographs and reproduced texts that present the products offered are for informational purposes only.

ZOLEAM’s liability in relation to any product purchased at “www.zoleam.com” will be strictly limited, in any case, to the purchase price of said product and will not be compromised by simple errors or omissions that may have occurred, when All necessary precautions have been taken in the presentation of the products.

Subject to the provisions of the preceding paragraphs, the responsibility of ZOLEAM, by virtue of these general conditions, may not exceed an amount equal to the amounts paid after the transaction that is at the origin of said responsibility, whatever the cause or form of the action in question.

ZOLEAM cannot be held responsible for the breach of the signed contract in case of exhaustion of stocks or unavailability of the product, due to force majeure, interruption of activity or total or partial strike, especially of postal and media services. transport or communications, floods or fire.

Returns will not be accepted from:

  • Products with an open or damaged opening seal.
  • Products that show improper handling or cleaning.
  • The reception of the product will not suppose the acceptance or conformity of the return, reason why ZOLEAM will be able to enjoy a period of seven (7) days to manifest to the Client any disagreement that could appear. In addition, it reserves the right to apply a penalty in the value of the initial refund in the event that the product does not arrive in perfect condition.

CANCELLATIONS

You have the right to cancel the order for any item before it is shipped with a full refund.

To cancel the shipping order that will be made the next day, call us at the phone number 618437870 or send an email to info@domusvettonia.com